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Our Services
Our Services
Agilitas support the critical infrastructure of some of the biggest brands in the world via our Channel Partners. Our global services offer a true end-to-end hardware inventory management solution.
Hardware Maintenance
Flexible break-fix maintenance services, 100% Channel focused. Reduce downtime with parts and engineering support across the UK, Europe and beyond.
Professional Services
With in-depth knowledge and experience of technology across the data centre, network, security, and workplace environments, we are ideally positioned to help you meet your resourcing goals.
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Why Agilitas
Why Agilitas?
Agilitas ensures the availability of critical IT assets so you don’t have to. We remove the headache of ensuring your customers’ IT assets are maintained and supported globally, allowing you to invest and innovate.
Supported Vendors
Agilitas provides a convenient one-stop-shop for your hardware needs with a variety of multi-vendor options such as Cisco, IBM, and HP.
Global Network
Agilitas actively hold IT inventory in over 40 countries with the network and capacity to hold stock across the globe.
Channel Markets
Our Channel approach ensures we drive efficiencies across supply chains to reduce operational overheads, whilst enhancing the customer experience.
Accreditations & Awards
Our Channel Partners want to know they are in safe hands – as such, it’s our responsibility to guarantee a secure, dedicated, and sustainable offering to you.
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About Us
About Us
With over 30 years supporting the Technology Channel, we understand the importance Agilitas plays when representing our Channel Partners’ brands. Get to know us!
Our People
Our fantastic team are experts in their respective fields. They have a responsive approach to an ever-changing marketplace that enables them to continuously improve business processes and deliver a first-class customer experience.
Our Values
Embodying our values is key to nurturing strong relationships with our partners and customers. Our values truly reflect the ethos of our company and our dedication to IT solutions and the Channel.
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Content Hub
Content Hub
View our Content Hub for blogs, press releases, and thought leadership featuring some of our Agilitas Team.
All News
Explore our Content hub showcasing blogs, press releases, and thought leadership with insights from our Agilitas Team.
Industry Reports
Discover the ever-evolving IT sector through our detailed reports, providing in-depth analysis and trends in the Technology Channel.
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Success Story – SD-WAN Infrastructure Support
Efficient large-scale infrastructure modernisation project, with ongoing maintenance support for SD-WAN and Wireless technology.
Download Success Story
Success Story
Efficient large-scale infrastructure modernisation project, with ongoing maintenance support for SD-WAN and Wireless technology.
Agilitas have partnered with a leading technology platform and cloud-first solutions provider to deliver an infrastructure modernisation project for a well-known hospitality chain.
With over 700 locations across the UK and Ireland, the end client embarked on a large-scale infrastructure modernisation project, aimed at upgrading its legacy network infrastructure to Software-Defined Wide Area Networking (SD-WAN) technology, also upgrading WiFi connectivity to enhance the customer experience.
- Multi-site distribution across 700 locations
- Support for new and legacy infrastructure
- Seamless upgrades for minimal downtime
- Consolidate to a single partner
- Global network
- 24/7 UK-based support
- Comprehensive project oversight
This upgrade was essential to improve network performance, scalability, and reliability across its vast range of locations, which also include sites in the Scottish Highlands and within airport terminals.
Our channel partner required a support partner that could handle the entire supply chain from start to finish, managing everything from hardware storage and distribution including complex project management through to the ongoing hardware support.
Agilitas was selected as the partner for the SD-WAN modernisation due to its comprehensive capabilities as a one-stop shop. Agilitas were able to provide a holistic solution that covered every aspect of the project, ensuring the successful rollout of SD-WAN infrastructure without disruptions to existing operations.
Efficient distribution of SD-WAN hardware
Leveraging its global network, Agilitas were able to provide fast and reliable delivery of SD-WAN equipment across the end-user sites. By using our forward stocking locations, Agilitas optimised delivery routes and ensure parts were delivered to the correct location to required deadlines.
Full-Scale project management
Acting as a central coordinator, Agilitas provided dedicated project management services to ensure seamless communication between all parties. This was especially important for arranging the necessary airside clearance for engineers at airport terminal locations. Regular project calls between teams minimised project complexity, delivered consistent progress updates to reduce risks and ensured the deployment remained on schedule.
Ongoing support for infrastructure
With new infrastructure in place, our channel partner is utilising our hardware maintenance service to ensure ongoing support for their technology and maximum uptime for their end-user client for years to come. Our channel partner has full flexibility and can complement their own in-house capabilities by outsourcing the level of support required down to individual product and site levels. For example, they are able to select parts only support for regions where they have their own engineers, or upgrade to our parts and engineering provision for any locations where sourcing an engineer goes beyond their current capabilities.
Whilst our channel partner only required support for the new equipment for this project, Agilitas are able to support both new and legacy technology, providing a one-stop shop service for our channel partners, streamlining processes and reducing costs.
Comprehensive Logistics solutions
The successful roll-out of SD-WAN infrastructure highlights Agilitas’ ability to deliver comprehensive logistics solutions for large-scale technology upgrades. As a one-stop shop, Agilitas provided the perfect balance of distribution speed, inventory management, project oversight and ongoing support. For organisations undertaking complex infrastructure upgrades, Agilitas is the reliable, safe pair of hands needed to manage both new and legacy systems, delivering results on time and in budget.
By partnering with Agilitas, the client successfully modernised its network to SD-WAN, positioning itself to deliver faster, more reliable services to its customers.
